Delivery Information
Monday to Saturday 9:00 - 8pm
Public holidays: 10am - 7pm
Sunday: Closed
tel / whatapps : +852 61741289
E-mail: [email protected]
Shipping/delivery method:
1. Go directly to our store (Prince Edward Store)
2. Express delivery
A) SF Express:
SF Express station, smart locker, or designated
7-11 convenience store OK convenience store Shell gas station
B) ZTO Express
3. Surface mail (Hong Kong Post office)
or i-mail station/counter
Payment methods:
1. CASH cash
2. Bank deposit: BOC (HK)
3. FPS (fast transfer payment)
4. PAYPAL (customers need to pay an additional 5%)
4. alipay, wechat pay
delivery time:
Once the order is confirmed, our company will arrange delivery as soon as possible, which will take about one to three working days (except for orders required and special areas)
If the county issues gale signal No. 8 or above and a black rainstorm warning comes into effect, the delivery service will be suspended or delayed until the next working day. We apologize for the inconvenience.
Delivery arrangement
Once the order is confirmed, the company is ready to arrange delivery as soon as possible, which will take about one to three working days, except for the goods that need to be ordered and special areas
If the No. 8 or gale signal is hoisted, or the black rainstorm warning begins to be born in the meantime, the delivery service will be suspended or postponed or even the next celestial person who will make the trip, inconvenient places, you can contact us , maybe use lalamove or SF express.
Replacement of goods:
If the goods are damaged or out of schedule with the ordered goods, the company will arrange a replacement or return of the goods when the customer pays a bribe
When the customer retires and exchanges the goods, it is valid to request to keep the complete packaging and loose items, and the company to release these valid items
If the product is damaged or firmly obstructed, the guest should not repair it by himself, because the company and the maintenance company have to accept this way of replacement or refund service
Special offers for schools, charities and non-profit purchases, welcome to reach us for detail